Auditor Competence

One issue we heard about as a recurring theme last week at the GFSI conference is ensuring the industry has competent auditors and assessors.

Consistency between auditors has long been an issue the industry has faced, and recently many organizations face issues with ensuring their auditors are competent.

We believe we've got the mix just right and pride ourselves on the ability to offer highly competent auditors. Our auditors all undergo an internal sign off process, in addition to the various sign off processes mandated by standard owners.

In addition we also run 6 monthly calibration workshops, where we recall ALL of our auditors from around the world to discuss standard updates, and to come to a consensus on the interpretation for a particular standard. This means that should one of our auditors raise one point as a non conformance, so should another, and another, and so on.

But most importantly in this process of ensuring consistency is the role of our Technical Management Team. This teams role includes reviewing all audit reports and they act as the ultimate experts at NCSI Americas on various standards. It's their job to ensure that all of our auditors are calibrated and auditing to standards that our clients have come to expect from NCSI Americas.